Quality Manager

3 Years of Experience (Manager/Assistant Manager)

Malang fulltime
Posted 3 years ago
  • Bachelor degree in Computer Science, Industrial Engineering or equivalent
  • Preferably having capability on Project Management, Change Management
  • Min 3 years on quality management/ quality improvement, business improvement, and innovation management
  • Understand and able to implement the know-how on building Quality Assurance & Quality Control system for the whole department
  • Go-getter who is goal-driven, assertive, and great at managing people & teamwork
  • Adaptive, fast-learner, data-driven who understands about legal in Indonesia
  • Proficient in Microsoft Offices; must be able to perform If clauses on Microsoft Excel
  • Developing quality management framework and improvement for the Product Development department
  • Identifying, coordinating, nurturing, monitoring, and reporting continual improvement and inovation related to people, process, product/services, and technology using various methodology
  • Following through the legal certification for all products & services in related to the department
  • Assuring the alignment between implementation of management goals with framework/standard used as reference
  • Designing, monitoring, and reporting KPI achievement of product quality and services (customer satisfaction, number of incident, number of complaint, defect, etc)
  • Giving consultation and advice to process owner in order to improve the quality delivered
  • Partnering with logistics team to ensure the work instructions and SOPs in the warehouse are working well for the department's products
  • Performing due dilligence for suppliers who do not meet the company's standards